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12 posts categorized "Teen Marketing"

May 02, 2008

Dakota County YouTube Video PSA Contest

I've been helping out on a YouTube video PSA contest project that is sponsored by the Dakota County Public Health Department, called . The purpose of the campaign was to encourage Dakota County teens to pledge to keep their cars smoke-free.  The video contest encouraged teens to create a 30-second public service announcement promoting the same message.

In addition to , the campaign made use of , MySpace, and in in trying to reach teens. The contest winners were announced yesterday. The remarkable explosion of creativity that social media has unleashed never fails to amaze me. This project was no exception.

The following playlist includes all the entries to the contest (the first three are the winners, in order):

February 29, 2008

Marketing To Millennials Presentation

This is a presentation for a seminar Pat Lilja, my colleague at , and I conducted on Wednesday for some public health people who are interested in . We will have video of the session soon.

February 03, 2008

Colts.com Internet Marketing

I've been meaning to write about this for a month but since the Super Bowl is today, I figured it's now or never.

Early last month a got a call from Dwight Adams, a reporter for the Indianapolis Star, who wanted my opinion for in particular and the NFL in general. He called me because of a I did on the redesign of NFL.com.

When a reporter calls asking me to talk about my two favorite subjects--Internet marketing and football--I'm definitely game.

After taking a look at the Colts' online presence, it became quite clear quite quickly that the team is ahead of the curve compared to a lot of other teams' online marketing efforts.

That didn't really surprise me, though, because Indy's online presence is overseen by the Colts' Executive Director of Digital Business, Pat Coyle. I've been following Pat's excellent for a while now; it is the only blog that I know of that gives you a perspective of the Internet marketing issues being faced by professional sports franchise.

The Colt's maintain three web sites: The team's web site at and the social networking sites and . MyColts.net caters to the team's fans while MyIndianaFootball.com associates the Colts' brand with high school football. (There's even a team page for .)

The Colts are embracing social and embeddable media in a big way. The site features , you can add to your blog or MySpace or Facebook page:

And :

At MyColts.net, fans can discuss any and all things Colts or they can read Head Coach where he actually does post. Having your head coach maintain a blog is way ahead of the curve. Kudos for the Dungy and the Colts for having the courage and the insight to launch it.

The team does not appear to have a presence at the most popular social media sites like , , & . That absence, I suspect, has a lot to do with the NFL's attitude toward those sites than anything else: The league routinely asks YouTube, for example, to delete game highlights that users have uploaded.

Nevertheless, the Colt's online presence points the way toward those social networking sites. I'm betting that before too long, the Colts model and outposts at YouTube, Facebook, et. al. will be standard operating procedure.

January 07, 2008

Does Barack Obama's Youth Vote Signal A Generational & Political Shift?

I'm more inclined than most people to be optimistic about young voters actually turning out to cast their ballot; specifically, this generation of young voters, the Millennials. I say that because I've been paying close attention to generations since reading and 's book , which completely changed the way I think about generations in general and historical cycles in particular.

In short, the book examines American history in terms of generational change and argues that the reactions of one generation to another create a dynamic that produces four distinct generational archetypes that recur throughout our history.

Those generational archetypes and their most recent adult accompanying generations are Hero (the GI generation), Artist (the Silent generation), Idealist (the Baby Boom generation), and Nomad (Generation X). The newest generation, the Millennials, therefore would be a Hero generation and aligned with the WWII-era GI generation.

The GI generation's accomplishments include saving the world from tyranny by fighting and winning World War II, building institutional pillars such as Social Security and the United Nations, fueled the post-war economic expansion, conquered space, and led the nation through the Cold War and the demise of Communism. The GIs were a civic-minded organization of builders.

Millennials' Political Muscle

Like the GI generation, the Millennials are coming of age during a time of crisis (Hero generations, both) and of a civic-minded bent. On page 231 of Strauss and Howe's 2000 book , they observe:

The fist Millennials have yet to cast their votes, so they're still flying low under the adult radar, presumed to be alienated cynics who don't care about voting, much less organizing. Yet adults who watch them perform civic tasks may sense something different brewing. Today's school kids take the Pledge of Allegiance, and flag saluting, more seriously than Boomers or Gen Xers did. author Don Tapscott describes their "very strong sense of the common good and of collective social and civic responsibility." Check out Kids Voting USA, Children's Express, or the web world, and you'll see kids discussing issues, participating in polls, and organizing mock elections, at times quite energetically.

But the very fiber of the political junkie in me believes in the conventional wisdom of politics that young people do not vote. During my entire adult lifetime, election after election, young voters have failed to participate in the political process to any significant degree. Thus, even though my research indicated that the Millennials could be the exception, I was highly skeptical of the Obama campaign's reliance on turning out not just young voters, but new young voters to an Iowa caucus system that is highly intimidating to newcomers.

The following video features William Strauss discussing Millennials Rising on 11/14/00, prior to the Supreme Court deciding the 2000 election in favor of George W. Bush:

Barack Obama's Youth Vote


  Barack Obama 
  Originally uploaded by Allison Harger

Bucking conventional wisdom and history, did just that. As , Obama's campaign turned out voters 25 years of age and younger in record numbers: "while overall Democratic turnout jumped 90% [from 2004], the number of young Democrats participating soared 135%...According to surveys of voters entering the caucuses, young voters preferred Obama over the next-closest competitor by more than 4 to 1." That gave Obama a net gain of 17,000 votes and he won with roughly 20,000 votes ahead of and .

But even Obama's victory on the backs of young voters didn't fully dispel my skepticism of depending heavily upon the youth vote. That turnout could easily be explained by the fact that the Gen X candidate is a youthful, charismatic man who naturally appeals to young people. I would have easily accepted that explanation until I read a story on Saturday about a local election here in Minnesota.

In Northfield, Minnesota, we held a special election to fill a state Senate seat that was vacated due to a judicial appointment. The race pitted Ray Cox, a moderate Republican who had held a state House seat in the district against the DFL (the name of our state Democratic party) candidate, , a political newcomer.

"Dahle was boosted by the student vote at Carleton and St. Olaf colleges, despite predictions that few undergrads would turn out for a special election held just as they returned to campus from winter break," the Star Tribune reported. "In the four Northfield precincts where most students vote, Dahle won nearly four times as many votes as Cox. His advantage there accounted for about two-thirds of his 1,600-vote victory margin."

Add this to the data on Millennials' civic-mindedness, and their votes for Obama, and I'm far more willing to believe that a fundamental shift has occurred in youth voting patterns. If young voters continue to consistently show up at the polls, then our nation's political landscape will be fundamentally altered.

Barack Obama's Micromarketing Campaign

Just as fascinating, however, is just how the Obama campaign got these Millennials to participate. As , though it doesn't specifically identify it as such, the campaign used the peer-to-peer micro-targeting tactics described in the book to get out the vote.

The book details how the Bush campaign used sophisticated marketing tactics to identify and motivate new voters to cast their ballot for Bush. By layering typical demographic data with psychographic data, they could identify Bush voters with near certainty. Based on 30 some indicators such as magazine subscriptions, what television shows you watched, whether or not you owned a gun, or a boat, and a host of other lifestyle factors, the Bush campaign found new votes in areas that past campaigns ignored because they were considered Democratic turf.

After identifying your voters, you match up those voters with people like them from the campaign to convince them to support the candidate. Peer to peer. As the Time magazine article points out, the Obama campaign did precisely that: "Veterans call veterans, high school students call high school students and so forth."

Such a strategy makes plenty of sense on its face, but it is likely much more effective with Millennials. From pages 232-233 of Millennials Rising:

Millennial teens are very interested in voting--though less interested in actually pursuing politics or government as a career. They're deeply distrustful of the media. They get their political information less through the usual adult news sources than through comedy shows (candidate appearances on Jay Leno or David Letterman leave quite an impression), internet web sites and chat rooms, and--especially--conversations with one another. [Emphasis mine.]

The short of it is word-of-mouth marketing works best among Millennials because they trust one another more than they trust any other source.

Consider the recent Pew Internet & American Life Project . [PDF] about teens' use of social media reveals that the youths that are most active online, content creators, are also more likely to spend more face-time with their friends. By tapping into these teens , the Obama campaign is harnessing the youth who are most most savvy at, and the most likely to help, campaign online. They are naturals at using the ready-made online campaign infrastructure of social networking sites like and . And they are using the very people who are most influential among their peers and the most likely to get their peers to the polls because they are organizers.

From a cultural standpoint, if Barack Obama's youth vote doesn't fail him--and we should find out if the trend continues tomorrow in New Hampshire--it will affect not only our political life but it will mark the beginning of the end of the Boomers' cultural dominance.

From a marketing point of view, the Obama campaign may provide a textbook case of micro-targeting, peer-to-peer lifestyle marketing in action.

December 20, 2007

New Word Of Mouth Networks - Teens Talk Online

I haven't fully digested the new , but the summary makes clear that teens' online behavior is creating new networks that will require online word of mouth marketing to be an increasingly crucial tactic within overall Internet marketing strategies.

The Pew study shows that they are prolific online content creators:

  • Of the 93% that are online, 64% of them have created content online.
  • 39% of online teens share their creations online.
  • 33% create or work on others' blogs or web sites, be it for friends, groups they belong to, or classroom assignments.
  • 28% have created their own blog.
  • 27% have a personal web site.
  • 26% create mashups.
  • 55% have created a social networking profile at sites like and .
  • 47% have uploaded photos.
  • 14% have posted video online.

Teens share their online content and that sharing builds the foundation of their word of mouth networks because that content is a virtual conversation starter. The Pew study found:

  • 89% of teens who upload photos say that people post comments about those photos at least sometimes.
  • 72% of video posters say those videos elicit comments at least sometimes.
  • 76% of teens who use social networks say they leave comments on other people's blog posts.

It seems clear that for the short term, and, as these kids grow up, overall Internet marketing for the long term, will depend upon tapping into these online word of mouth networks.

February 20, 2006

What Is Social Networking?

Leave it to . This piece by is the best explanation I've yet seen on sites like . Not only is it a concise description of social networking sites, it's hilarious. Since they are basically massive online communities of interest, they bear watching.

Technorati tags: | | | | | |

February 14, 2006

Online Dating & Valentine Searches

Seasonal Marketing To The Lovelorn

The 15 most popular Valentine's Day-related search terms today (after filtering out the sex-related terms) are:

  1. - 19th overall
  2. - 21st
  3. - 26th
  4. - 29th
  5. - 32nd
  6. - 36th
  7. - 47th
  8. - 53rd
  9. - 69th
  10. - 73rd
  11. - 94th
  12. - 103rd
  13. - 187th
  14. - 217th
  15. - 263rd

Over at , they provide their and a summary of their . They note that Valentine-related searches have doubled over the past week and that well over half of those searches are performed by those under 24 years of age. Thirty to fifty-four year-olds only account for 30% of their Valentine search traffic.

Online Dating

If you're looking to target desperately seeking singles, there are some things you should know.

According to February 2005 data from , revenue growth for online dating sites, while robust in 2002 (73%) and 2003 (77%), has shrunk siginificantly in 2004 (19%) and 2005 (9%). Fees for such sites range from $10 to $50 per month.

According to a January 2006 report from , the top five online dating sites measured by unique at-home, at-work and university visitors for December 2005 were:

  1. , 24,041 visitors
  2. sites, 3,604 visitors
  3. Spark Networks, 2,832 visitors
  4. , 1,956 visitors
  5. , 1,782

Online dating sites such as those mentioned above could be threatened by the rising popularity of free social networking sites. While not specifically online dating sites, places like and offer online dating as one of their social networking features. January 2006 data from Media Metrix ranks the most popular social networking sites measured by unique at-home, at-work and university visitors for December 2005:

  1. , 32,309 visitors
  2. , 12,414 visitors
  3. , 8,716 visitors
  4. , 3,073 visitors
  5. , 2,422 visitors

Valentine's Day Online Consumer Behavior

released today shows that "total online spending in the Flowers & Gifts, Health & Beauty and Jewelry & Watches categories rose 22 percent year-to-date, through February 9, 2006 versus the corresponding period in 2005." The Health & Beauty and Jewelry & Watches categories individually each rose 24% compared to the same period last year. Online sales in the Flowers and the Greetings & Gifts categories each rose 17% versus last year.

Online spending in the Personals & Dating category rose 29% in 2005, totalling $351.9 million last year. The comScore study also found that 39% of visitors to Personals and Dating sites had visited more than one such site during the month and that 10% of new Personals site registrants, signed up for more than one site during the month. Among active registrants, 30% were registered users of more than one Personals site; 37% of active registrants were going to their Personals sites while at work.

In January, 2005, " more than 29 million Americans visited sites in the Flowers, Gifts & Greetings category." According to comScore, the top sites in this category last year were:

  1. , 8.6 million visitors in January 2005
  2. , 6.6 million visitors
  3. , 1.9 million visitors
  4. , 1.7 million visitors
  5. sites, 1.5 million visitors
  6. , 1.4 million visitors
  7. , 1.3 million visitors
  8. , 1.2 million visitors
  9. , 1.1 million visitors
  10. , 970,000 visitors

February 05, 2006

Sports Internet Marketing

quarterback . So does quarterback , but he only started his blog just before he suffered a devastating knee injury in the playoffs, poor guy, and he's not in the . Roethlisberger, on the other hand, and that's why this new phenomenon of pro athletes blogging is the very tip of a huge new trend in sports marketing. Roethlisberger's posts will do more than anything to promote the idea among his peers.

This development, however, is quite natural. Roethlisberger, after all, is the leading edge of the generation of athletes. As of today, he's been blogging for a year and one day.

As Roethlisberger and Palmer have no doubt realized, a blog is a superb tool to maintain an intimate relationship with your fans and that can only help their career by maintaining their brand (themselves) and, through that intimate relationship with their fans, extending the athlete's marketability and marketing power.

The intimacy comes from the fact that the voice of a blog is that of it's author and it is first person; the fan, when reading the blog, hears the athlete speaking directly to him or her. Odd though it may sound, a personal relationship is developed. If you need any further proof of this phenomenon, just read a few of the numerous comments posted by readers of Roethlisberger's blog.

Read a few of Roethlisberger's posts and it will soon become clear that the blog is not only a fantastic fan-relationship tool, it's also an excellent marketing vehicle: He endears himself to pro wrestling fans ; that .

Pro athletes can use their blogs to promote their products, let fans know where they'll be making public promotional appearances, and promote their own sponsorship deals, like what new commercials they'll be in, or even giving fans a backstage glimpse of the making of their commercials. This has obvious appeal to potential sponsors.

Plenty of athletes have web sites. even uses his as a quasi-blog, offering updates in his own voice. But these are largely purely promotional platforms, absent the intimacy of a blog.

Former manager and former third baseman have blogs but the operative word here is former. Their blogs serve them in their post-professional careers. And this, too, is another reason more and more pro athletes will become bloggers: Maintaining that relationship with their fans after their careers can help pocketbook, especially if they aren't the elites of their profession but have local marketing cache.

This is one trend to watch, especially if your business markets to athletes, sports fans, , or if your business relies in any way on a specific personality or celebrity.

February 02, 2006

Viral Marketing

I rarely forward humorous emails or Flash animations or movies because humor is so subjective and if a person doesn't find what you've sent them funny, then all you've done is waste their time. I'm the exception.

On the other hand, I have a friend who regularly forwards funny stuff to me and a bunch of other people. I always open his emails because I know him and I trust his judgment since everything he sends me is funny. He's the rule.

And now we have stats to back it up.

conducted in September 2005 and released late last month show that the vast majority (89%) of adult Americans share content with others by email.

Frequency

Twenty-five percent of the respondents shared content daily; 23% did it several times a week; 15% about once a week; 11% several times a month; 15% several times a year; and 11% had never shared content via email.

Friends Lists

Most people email content to more than one person. Forty-one percent shared content with one to three people; 34% shared it with four to six people; 13% shared it with seven to nine people; 9% shared with 10 to 20 people; and 3% emailed more than 20 people content.

Hot Topics

Humorous content is by far the most popular type of content shared, with 88% of respondents saying they forward jokes or cartoons. Fifty-six percent said they forward news; 32% shared health care or medical information; 30% shared religious or inspirational content; 25% shared games; 24% emailed business or personal finance related information; 24% shared sports or hobby-related content; and 12% emailed sexually provocative material.

Branded Content

The fact that content is overtly branded does not seem to affect the likelihood that someone will email it to others. Only 5% said they would not share content that was branded, Thirty-five percent said they'd be slightly less likely to send branded content and 17% said they would be less likely; but 12% said they would be more likely to send branded content and 31% said they would be slightly more likely to send branded content.

Demographics Of Sharers

The most likely people to share content are southern or midwestern women in their late 30s to early 40s.  Blacks and whites (63%) are more likely to share content via email than Hispanics (56%) or Asian-Americans (46%). Education level doesn't seem to matter much: Sixty-four percent of people without a college degree shared content weekly versus the 61% who had a college degree.

Make Sharing Easy

This survey makes clear that, even if you aren't conducting a explicit viral marketing campaign, you should make your content as easy as possible to share. That means giving the consumers of your content all the tools they need to share. That's why you'll find my "Save to My Web" and "Furl This Page" and "Post to del.iciou.us" and "Email this Page" links on sidebar of this blog. That's why you can bookmark or instant message individual posts on this blog. If you have an email newsletter, be sure to include a "forward this to a friend" function.

December 28, 2005

Teen Marketing Strategies

Data from two new surveys will help inform teen marketing strategies. The data from and provide insight into online teen marketing strategies.

Forrester's reveals that more than two-thirds of of them own PCs, DVD players, home stereos, mobile phones or handheld devices and a quarter of them own MP3 players and camera- or Internet-connected or phones. Teens are overwhelmingly gamers, with more than 90% owning a gaming device, and three-quarters playing games (both online and offline) on their computer.

Forester found that teens spent an average of 11 hours per week online, compared to the 8.5 hours their adult counterparts spent online per week. Nearly 80% of teens visit games sites, close to 50% visit movie web sites and more than a third visit music sites.

An effective way of reaching these teens, then, would be through in-game advertising, advergaming, or by advertising on gaming web sites.

Finally, Forrester found that approximately half of 12 to 21 year-olds get purchase advice from their friends and family, and 65% tell others what products they like. That's seconded by a that found that Word of Mouth was the most influential media for making electronic purchases, followed by TV, Magazines, and the Internet.

These finding reinforce the point I made in that online marketing aimed at teens needs to incorporate the technologies with which they are fluent.

December 26, 2005

Online Fashion Marketing

I was struck by a few lines from Cathy Horyn's New York Times article last Thursday, . Horyn speculates about how fashion pioneer would market her products were she alive today:

She would have a reality show, casting her lovers in supporting roles.

Through her blog, CocoDope.com, she would not only acquire a dedicated audience, but she would also understand that she had lost her customers by the time the sales racks of Saks or the worthy pages of Vogue could carry her name into the heartland. She would realize, above all, that to be an iconoclast in 2006 she would have to think of Web technology not merely as a marketing and selling tool but also as the primary form of expression in her time. [Emphasis mine.]

The point of the article, of course, is that the fashion industry has failed to embrace the technological revolution. It is an observation I noticed when doing research for a project for Mall of America, two sites specifically designed to highlight teen fashion at MOA. Many of the fashion sites we looked at--even those targeted specifically at teens--failed to incorporate the technology that teens themselves use on a daily basis.

Teenager's communication style is informal not just because they are kids, but also because they are informed by the technology they use: They blog and read blogs, they use email, text messaging, and especially instant messaging. These forms of communication favor casual, first person, and often tuncated launguage (e.g. LOL for Laughing Out Loud). They multitask and love to share primarily through instant messaging but also through email and blogs.

Accordingly, we incorporated these techonolgies into the fashion sites, allowing, for example, visitors to IM a URL of a page they like to a friend with one click. Visitors could sign up for email or text message alters.

The point, of course, is that we made it as easy as possible for the targeted audience to interact with the site using techonolgies with which they were most familiar. It was an appraoch we noticed was glaringly absent from most fashion sites we researched.

September 06, 2005

Teen Marketing - Back To School Online Spending

A survey conducted by Digital Marketing Services, Inc. on behalf of AOL's shopping site, inStore, shows that "dads plan to spend nearly 25% more money on back-to-school shopping for their children than moms, with an overall budget of $336 compared to $270" and that kids are more capable of influencing dad's purchases than mom's. Dad is far more likely (68%) to shop online for Back to School items than Mom (42%). Parents' Back to School purchase decisions will be driven primarily by  cost considerations (59%), followed by their childrens' desires (28%),trends and styles (6%), and brand names (4%). Not only are Dads more likely to be influenced by their kids, they plan on being more generous as well, estimating they'll spend $336 for back-to-school shopping, compared to the $270 Mom expects to spend.  The inStore survey also found that nearly six in ten shoppers (58%) want to research their potential purchases in advance rather than buying on impulse (42%).

The National Retail Federation's 2005 "Back-to-College Consumer Intentions and Actions Survey" conducted  by BIGresearch reports that college students and their parents will spend $34.4 billion on back to school products, an increase of 33.8% from the previous year and more than double what parents of non-college age students will spend.

The report says that back to school sales would reach $13.4 billion this year and, when combined with back to school spending for college students, sales increase to $47.8 billion.

Underclass college students will spend the most. According to the report, the average freshman will spend $1151.68, almost half of it on electronics ($540.35). Sophomores plan to spend $1028.57, mostly on textbooks, home furnishings, and clothes.

Parents and their college-bound kids will combine to spend $11.9 billion on textbooks, $8.2 billion on electronics, $3.6 billion on home furnishings, $3.0 billion on school supplies, $5.7 billion on clothing, and $2.0 billion on shoes. Additionally, college students will spend $700 million more on electronics than last year.

Only 32% plan to spend their back to college dollars online. Six in ten of parents and their college student kids will spend the back to school dollars at the campus bookstore (59.8%) and more than half (55.8%) will spend money at a discount store. Forty-one percent will spend money at an office supply store, and just over a third (36.1%) will spend money at a department store.

Tween Influences

A June 2005 Nickelodeon/Youth Intelligence "Tween Report" provides a glimpse into influence 9-14 year olds have in their families purchases. The survey says Tweens get an average of $9.15 per week in allowance, which they save to buy technology, entertainment and fashion items. They depend upon their parents to pay for necessities. Nearly three quarters of Tweens "have a lot of say" when it comes to buying their own clothes. Girls have influence over clothing purchases and movie and music purchase decisions and boys have influence on which TV shows to watch and which video games and consoles to buy.

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