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2 posts categorized "Language"

January 22, 2008

All Marketers Should Read Hemingway


  Ernest Hemingway_1953 
  Originally uploaded by kinkazzo

I was explaining to some colleagues last month as we were trying to develop some key messages for an upcoming campaign. I said I wanted each message boiled down to both a three word phrase and a one sentence message.

That's all the attention you can reasonably expect from anyone these days. If the three words aren't enough to compel someone to read your one-sentence message, then you've lost them. Those three words are crucial.

At the risk of sounding like a crotchety old man, I find myself appalled at the lack of education kids are getting these days. People graduate with communications degrees yet don't have to read or study poetry. Even just a little.  Both are important training for .

I got to thinking about this as I was reading that explains how reporters are increasingly using microblogs like Twitter on the job. The reporter made the point that services like Twitter, with their 140 character limits, have brought journalism full circle, in a sense. "Despite the new gadgetry, these journalists are actually rediscovering telegraphese — the clipped (ideally witty) style that flourished because of word limits imposed by an earlier technology, the telegraph. Today, it is the limits imposed by text-messaging."

Hemingway's early writing experience, first at The Kansas City Star and then as a foreign correspondent with the Toronto Star, shaped his writing style. The short, vigorous, declarative sentences of the KC Star style guide became a hallmark of his fiction. And, in order to save money, telegraph dispatches he filed from France for the Toronto Star were boiled down to the essentials.

In contrast to his contemporary, , Hemingway's fiction is spare. His "iceberg" theory of writing left much unsaid and left only the bare essential words on paper. It's often said that Hemingway's work uses the vocabulary of a high school student.

The point, of course, is that Hemingway whittled his message down to make it as compact as possible. The same is true, especially, of poetry. Choosing the precise words and strictly only the words that are needed is the thing when writing poetry.

Marketing, of course, is not literature but the skills to write poetry and compact prose will serve you well.

November 18, 2007

Keepin' It Real - Fill In The Blank Base

I'm starting a new feature called where I will provide a short rant on the misuse and abuse of language. Because I'm an English major and a big fan, I appreciate precise language and the thoughtless use of imprecise or meaningless language drives me nuts.

But Keepin' It Real will not be a rant for a rant's sake.

Saying what you mean and speaking like a real person is ever more crucial for successful online communication. Or successful communication, period. At a time when people distrust the government, corporations, and organizations, authenticity becomes far more valuable as an indicator of trustworthiness. And people are far more inclined to trust someone who speaks plainly than someone who reiterates the same spin phrase over and over again or who uses Corpspeak.

It's all too easy to fall into the practice of using Corpspeak. Organizations can act like echo chambers in which corporate shorthand and acronyms and industry phrases and catchphrases ricochet around enough that they being to sound natural.

Today's rant has to do with bases and I'm not talking baseball.

I keep everyone talking about their bases. Celebrities talk about their fan bases. Publishers refer to their subscriber base. And companies discuss their customer or client bases.

Since when did groups of people become bases? The charts below demonstrate how common the usage is:

Posts that contain per day for the last 30 days.
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Posts that contain per day for the last 30 days.
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Posts that contain per day for the last 30 days.
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Posts that contain per day for the last 30 days.
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Here are some :

  • A base is something that supports another thing. The base of a lamp holds the lamp in place.
  • A base can be a foundation or basis: the base of needed reforms.
  • A base can be a bottom layer or coating such as a base of paint.
  • A base can be the principle element or ingredient of something such as paint with a lead base.
  • A base can mean a starting point or point of departure or a gathering place.
  • A base can refer to on of the four corners of a baseball diamond.

There are many more meanings of the word, but none has to do with groups of people as in the usage we are discussing.

The use of the word "base" in the manner we discuss here is absolutely meaningless. Why can't they be just fans or subscribers or customers or clients?

Finally, and more importantly, needlessly tacking on the word base to a group of people has the effect of putting the focus on the group rather than the people within the group. It's much easier to visualize fans than it is a "fan base."

The use of the word "base" dehumanizes groups. And people don't like being dehumanized.

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